Reporting safety defects (U.S. only)
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Ford Motor Company.
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Ford Motor Company.
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1–888–327–4236 (TTY: 1–800–424–9153); go to http://www.safercar.gov; or write to:
Administrator
1200 New Jersey Avenue, Southeast
Washington, D.C. 20590
You can also obtain other information about motor vehicle safety from
http://www.safercar.gov.
See also:
Service recommendations
To help you service your vehicle, we provide scheduled maintenance
information which makes tracking routine service easy.
If your vehicle requires professional service, your authorized dealer can
...
Safety Compliance Certification Label
The National Highway Traffic Safety
Administration Regulations require
that a Safety Compliance
Certification Label be affixed to a
vehicle and prescribe where the
Safety Compliance Certific ...
Driving on snow and ice
Note: Excessive tire slippage can cause transmission damage.
AWD vehicles have advantages over 2WD vehicles in snow and ice but
can skid like any other vehicle.
Should you start to slide while dri ...