Vehicles sold in the U.S. : Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor Company offers a complimentary roadside assistance program. This program is separate from the New Vehicle Limited Warranty. The service is available:
• 24-hours, seven days a week
• for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
• a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
• battery jump start
• lock-out assistance (key replacement cost is the customer’s
responsibility)
• fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
• winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
• towing – Ford and Lincoln eligible vehicles towed to an authorized
dealer within 35 miles (56 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle requires service at the nearest authorized dealer. If the trailer is disabled, but the towing vehicle is operational, the trailer does not qualify for any roadside services.
See also:
Infant and/or toddler seats
Use a safety seat that is recommended for the size and weight of the
child.
When installing a child safety seat:
• Review and follow the information
presented in the Airbag
supplemental re ...
Removing the jumper cables
Remove the jumper cables in the reverse order that they were
connected.
Note: In the illustration, the vehicle on the bottom is used to designate
the assisting (boosting) battery.
1. Remove ...
Running out of fuel
If you have run out of fuel and need to refill the vehicle with a portable
fuel container, see Running out of fuel in the Maintenance and
Specifications chapter for proper fuel filling method usin ...