Reporting safety defects (U.S. only)
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Ford Motor Company.
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Ford Motor Company.
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1–888–327–4236 (TTY: 1–800–424–9153); go to http://www.safercar.gov; or write to:
Administrator
1200 New Jersey Avenue, Southeast
Washington, D.C. 20590
You can also obtain other information about motor vehicle safety from http://www.safercar.gov.
See also:
The better business bureau (BBB) auto line program(U.S. ONLY)
Your satisfaction is important to Ford Motor Company and to your dealer.
If a warranty concern has not been resolved using the three-step
procedure outlined earlier in this chapter in the Getting ...
Center head restraint
The center head restraint consists
of:
• a trimmed energy absorbing foam and structure (1),
• two steel stems (2),
• a guide sleeve adjust/release button (3),
• and a guide sleeve with a pin h ...
Steering
To help prevent damage to the power steering system:
• Never hold the steering wheel at its furthest turning points (until it
stops) for more than a few seconds when the engine is running.
• Do ...